Shipping & Returns

Shipping & Returns

Everything you need to know about getting your Bolivon Studios order.

Shipping Information

Processing Time: Orders are typically processed and shipped within 3-5 business days.

Shipping Methods: We offer standard and expedited shipping options at checkout.

Tracking: You'll receive a tracking number via email once your order ships.

Custom Orders: Custom design projects may have longer turnaround times. We'll communicate timelines before starting your project.

Returns & Exchanges

Return Window: We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached.

How to Return: Contact us at bolivon.studios@gmail.com to initiate a return. We'll provide you with return instructions.

Refunds: Refunds will be processed to your original payment method within 5-7 business days of receiving your return.

Custom Items: Due to their personalized nature, custom design work and custom apparel are final sale and cannot be returned unless defective.

Questions?

Reach out to us at bolivon.studios@gmail.com and we'll help you out.