Shipping & Returns
Shipping & Returns
Everything you need to know about getting your Bolivon Studios order.
Shipping Information
Processing Time: Orders are typically processed and shipped within 3-5 business days.
Shipping Methods: We offer standard and expedited shipping options at checkout.
Tracking: You'll receive a tracking number via email once your order ships.
Custom Orders: Custom design projects may have longer turnaround times. We'll communicate timelines before starting your project.
Returns & Exchanges
Return Window: We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached.
How to Return: Contact us at bolivon.studios@gmail.com to initiate a return. We'll provide you with return instructions.
Refunds: Refunds will be processed to your original payment method within 5-7 business days of receiving your return.
Custom Items: Due to their personalized nature, custom design work and custom apparel are final sale and cannot be returned unless defective.
Questions?
Reach out to us at bolivon.studios@gmail.com and we'll help you out.